Frequently Asked Questions

About:

What is Photo AI Studio?
Photo AI Studio looks to be the premier destination for generative artwork as a platform to enable the intersection of technology and art. We are passionate creatives and tech experts who are dedicated to pushing the boundaries of the traditional art world. Our platform's goal is to connect artists, collectors, and enthusiasts from around the world, providing a one-of-a-kind space to buy, sell, and discover the most extraordinary and groundbreaking digital art. 

What is generative artwork?
Generative art is a form of digital art that is created using an algorithm or a set of rules. The artist creates the rules, and the computer generates the artwork by following those rules. Art featured on Photo AI Studio come from sources such as Dall-E and Midjourney, amongst others.

SHIPPING:

Do you ship worldwide?
Unfortunately, at this current time, we are only shipping within the United States. However, please subscribe below and you'll be the first to know when we begin to ship worldwide.

Do you offer free shipping?
We offer free shipping for all US orders over $50.  

When will I get my order?
Every order is made to order and it takes approximately 2-7 business days to process and fulfill. After that, shipping time will vary depending on which shipping option you choose at checkout. Please keep in mind, these dates are an estimate, not a guarantee. Depending on where you live, some orders may take longer. 

 

ORDERS:

Can I change the shipping address?
Yes, please contact us immediately after you place the order. We are often unable to change the address after a 24 hour period, sometimes less. Address info can no longer be changed if the order has already been processed and shipped.

Can I change an item after the order is placed?
Yes, please contact us immediately after you place the order. We are often unable to change the order after a 24 hour period, sometimes less. Your order can no longer be changed if the order has already been processed and shipped.

Can I cancel my order and get a refund?
Yes, but only if your order has not begun fulfillment and/or shipped. 

 

EXCHANGES AND RETURNS:

Do you take exchanges/returns?
All sales are final. Because each item is made to order, we are unable to offer exchanges and/or returns. If there are any issues with your items, please contact us within 14 days of receiving the product.

 

 

 

These policies are subject to change without notice.